How much does it cost to work with TheDropp?
There is no initial cost. Simply go to thedropp.com, create a profile and you’re on your way to publishing offers. When you do sell an offer, we only take a 10 percent commission on the transaction.
Our first 300 merchants who sign up will be Founding Members and will receive the Premium Membership features that we develop during the first year. At the end of the first year, merchants may choose to maintain the Premium Membership features for a low monthly price (price TBD) or continue with a free Basic Membership.
How much does it cost to run an offer?
To run an offer doesn’t cost you anything. We do collect a 10 percent commission of the revenue from each offer you sell.
How long are offers featured?
Last Minute Offers are promoted up to two days before the date you would like your offer to be redeemed. You can choose to make the offer available for a shorter period of time if you desire.
Weekly Specials will be promoted for one week, and run from Monday to Sunday. Merchants can choose the period of time for which a Weekly Special may be redeemed.
When and how do I get paid?
We use a third party platform called Stripe to process your payment. When a transaction is made the payment is sent to Stripe where they deduct our 10 percent commision and 2.9 percent plus 30 cents for a standard credit card processing fee.
Where do I get copy & images from?
We recommend using the photos and text that you use on your website. If you need assistance with asset creation and collection, please contact us and we will discuss creative solutions.
When will customers come in to redeem their offer?
The decision is all yours; With Last Minute Offers you select the Redemption Date when creating the offer. With Weekly Specials you will choose the period of time for which the Special is redeemable.
Do offers expire?
Last Minute Offers expire on the Redemption Time and Date. Weekly Specials expire at the end of the Redemption Period.
Can I limit the number of offers?
Yes, you are in control of the number of offers, how frequently you post them, the savings you offer, etc. We give you control of virtually every aspect of the offer creation.
How does this help my business?
This tool gives you a platform to advertise last-minute, expiring inventory, as well as reach the spontaneous shopper. The whole premise is to match local customers with limited-time local promotions in real time.
How do I know who has purchased my offer?
We will notify the account holder and any other employees who would need reservation information via email and text.
How frequently do I need to run an offer?
You can run offers whenever you feel like it will help your business. You aren’t obligated to run a minimum amount.
How do I know who has purchased an offer when they come in?
The customer will have an email confirmation that you will be able to verify with your records.
How are offers ordered in the app?
The offers are populated using geo targeting. This means your offer is ordered in app based on the customer’s distance to you — the closer they are, the higher up your offer appears.
How are taxes handled?
The tax field is a notification to Stripe that the offer is going to be taxed. You as the merchant are responsible for taxation as you normally would. We ask that you incorporate the tax into the offer price.
How are potential customers notified of new offers?
At 7 a.m. every day all the queued offers from the previous day will be pushed and there will be one notification. Additionally, we are working on a feature to push a last-minute offer at any point in the day with an accompanying notification.
Will there be customer support?
Out of the box we will offer email, phone and live chat support. After the first year, the level of interaction will be broken down by each subscription level.
What is the difference between adding an option vs. creating a new offer?
The offer card is set up so you can add additional options within the offer. This means that you can include different price points for the same offer, for example: Children’s seats versus Adult seats / Half-day versus Full-day. You would create another offer for a different event/reservation.
What if my services last more than one day?
In this instance, you would create the offer to be redeemable on the first day / beginning of the service. This would notify the customer when to come in to redeem and you would include the necessary reservation information in the Offer Description field.
If a customer clicks on one of my offers, will my other offers be shown?
Yes, your other offers will be available at the bottom of the page. Additionally, competitor offers and pages will not be visible on that same page.
- Can I link to my website?
How are you going to attract customers?
At our core, we are a marketing agency. We have a comprehensive media plan that includes:
- Streaming and Local Radio
- Traditional Print Ads
- Digital & Social Ads
- Environmental Display Ads